I guess we all know by now that I bang on a fair bit about research ethics, but I haven’t written about the ethical aspects of working as an independent researcher. I have come up with ten ethical principles for indie researchers. Many of these no doubt apply to other forms of self-employment too, but they definitely all apply to independent research work. This post contains the first five principles; I will post the other five next week.
- Be honest about what you don’t know
If a client says, ‘You know the legislation that…’ and you don’t, it’s best to say so. It can be tempting to nod while making a mental note to look it up online later, but that can lead to disaster. People often fear that saying they don’t know something will make them look stupid, but paradoxically the reverse is true. If you are clear about what you do know and honest about what you don’t, you will build trust with your clients much more quickly and effectively.
- Be clear about your capacity
Allied to this: don’t take on work you haven’t got time to do, because that won’t do anyone any favours. You won’t produce your best work for your clients, and you’ll end up burned out. OK there are times where you may choose to work at maximum capacity for a short time, e.g. as one contract ends while another begins, or to fit in a quick piece of work for a valued client. But keep these brief and infrequent, and make sure you build in recovery time. Independent research is a great career (at least, in my view), but no career is worth damage to your health and relationships.
- Charge a fair rate for the job
If possible, find out what the going rate is, and charge that. The going rate will vary across sectors and between countries. I have written before about how I charge for work: in brief, I charge less for charities and longer projects, more for universities, governments, and work I don’t really want to do.
Also, don’t take on jobs with inadequate budgets, unless you’re desperate for the money and prepared to accept a very low day rate. I’ve been offered a three-year national evaluation with a total budget of £5,000. Perhaps someone ended up doing that work for that money, but they would either have done a very poor job or effectively accepted an extremely low day rate.
- Don’t accept work on an unethical basis
One potential client rang me towards the end of the financial year to ask if I could invoice her for several thousand pounds that she had left in her budget. She said she was a bit busy, so could we sort out what I would do for the money at a later date? I didn’t know her so I asked why she had rung me. She told me she had wanted person A, but they were too busy so they suggested person B, who couldn’t take it on either and suggested me. Nowadays I would probably say a simple ‘no’, but it was early in my career, and person B was quite influential. I agreed to invoice, but only after meeting with my potential client to decide whether we could work together and what I would do for her.
Another time a commissioner rang me to ask me to evaluate a service because he wanted to close it down. I said I would evaluate the service if he wished, but I would not pre-determine the findings; they would be based on my analysis of the data I gathered. He agreed to this. I did the evaluation, and found – unequivocally – that the service was highly valued and doing necessary work. The commissioner paid my invoice, then found someone else to do another evaluation saying the service should be closed down, whereupon he closed it down. Again, with the benefit of hindsight I probably should have said ‘no’ to the assignment, but I naïvely thought that if I did the research the commissioner would abide by the findings.
- Don’t take work outside your areas of expertise
You may have more than one area of expertise. I have a few: children/young people/families, housing/homelessness, substance misuse, volunteering, service user involvement, third sector, training. Each of these areas formed part of my professional work before I became an independent researcher.
Earlier this decade I got an email asking me to do some work around learning disability. I replied, explaining that it was not one of my areas of expertise, and saying I didn’t think I was the best person for the job. The potential client came back saying they thought I was right and apologising for having bothered me. (I didn’t mind. I never mind answering queries about possible paid work.)
Oddly enough, a few weeks later I got another email, from someone completely different, asking me to do some work around learning disability. After rolling my eyes and thinking about buses, I sent a similar reply. This time the potential client came back saying that I sounded perfect for the piece of work they wanted to commission. They thought someone with a good knowledge of research methods but little knowledge of learning disability would bring a usefully fresh perspective to the problems they were trying to solve. Which is further evidence for (1) above.
So there you have the first five principles of ethical research work, according to me. Come back next week for the other five.