How To Get The Best From A Busy Person: Ten Top Tips

There are lots of good reasons for getting in touch with someone you know by reputation, or perhaps from a passing contact on social media or (in pre- and, I hope, post-pandemic days) at a conference or other event. Maybe you want that person to come and speak at your institution. You could be researching elites. You might want to ask for specialist advice. These kinds of reasons are entirely legitimate. However, a good reason alone isn’t enough; you also need to handle the interaction effectively. Here are ten top tips to help you get the best out of your encounter.

  1. Be aware that the person you are contacting will be very, very busy. They already work more than full time and they get many requests from people like you.
  2. Do your homework. Do not ask the person a question you could find the answer to by using a search engine or searching the person’s own website or blog. Check out all of the existing resources online, thoroughly, before you make contact.
  3. Find out how the person prefers to be communicated with, then communicate that way. Some people love email; others hate it. Some like private messages on social media; some don’t. You will have your own preferences but, to get the best out of a busy person, use the method they prefer.
  4. Keep communication brief. If this is difficult, write the long version for yourself, then cut it down to the bones before sending.
  5. Don’t expect a speedy reply. If you haven’t heard anything within a week or two, send a short polite enquiry to check they received your initial message. If this is by email, forward the original beneath your new enquiry, to save them hunting.
  6. Be clear about what you want, and make that clear to the person you are contacting.
  7. Be clear about what you can offer. For example, if you want to invite someone to speak at your institution, make sure you clarify the terms of the invitation: who they would be speaking to, in what context, whether a fee is available, whether expenses can be paid, and so on.
  8. Don’t say ‘I see you have written a book on X so I wanted to ask for your help with X’. Read the book first, then get in touch with the author if you have unanswered questions.
  9. Make sure your request is realistic, which usually means short and one-off. A busy person is not going to provide individual mentoring support, spearhead your social justice campaign, or write your thesis or dissertation for you.
  10. Understand that busy people have to say ‘no’ much more often than ‘yes’, because there are limits to everyone’s time and energy – and be prepared to accept the answer ‘no’.

This post was inspired by the increasing number of inappropriate and/or badly handled approaches I receive. However, it is not intended to be entirely off-putting. If you have a reasonable request which you can communicate effectively, I would be happy to hear from you.

[This post struck quite the chord and led to some follow-on posts: one on the art of the “cold-call” email from the Thesis Whisperer, one on asking to share from the Research Whisperer, and one on the care in requests from the Wellbeing Whisperer.]

This blog, and the monthly #CRMethodsChat on Twitter, and my YouTube channel, are funded by my beloved patrons.  It takes me more than one working day per month to post here each week, run the Twitterchat and produce content for YouTube. At the time of writing I’m receiving funding from Patrons of $86 per month. If you think a day of my time is worth more that $86 – you can help!  Ongoing  support would be fantastic but you can also make a one-time donation through the PayPal button on this blog if that works better for you. Support from Patrons and donors also enables me to keep this blog ad-free. If you are not able to support me financially, please consider reviewing any of my books you have read – even a single-line review on Amazon or Goodreads is a huge help – or sharing a link to my work on social media. Thank you!

Academic Journal Article Comic

I am delighted to be able to tell you that I have written an academic journal article in comic form. Even better: it is open access until 31 August 2021.

This came about at the Lakes International Comic Art Festival (LICAF) in 2018. LICAF runs over a weekend in mid-October and during the day on the Friday they hold the Academic Sessions, a day for academics who study, make, and use comics in their work. This is always great fun and very thought-provoking too. (I don’t know whether it will happen this year – there is nothing about it on the website at present, so I asked on Twitter, but they didn’t reply.)

Anyway, two colleagues from Perth, Australia, often come over for LICAF. They are Bruce Mutard, comics maker and doctoral student, and Stuart Medley, arts and design professor at Edith Cowan University. We had met before, then at LICAF 2018 we were all producing conference records: me by live-tweeting, and Bruce and Stuart in comic sketch form. In the bar at the end of the day, where good ideas are often hatched, we were reflecting on the process together, and decided there was scope for a journal article.

The process took a while because of all our other commitments, the pandemic, and the publishing process itself. The article was eventually published on 27 May. It is called Is History Fiction? Conundrums In Graphic Representation. I got an email late that day to tell me I had 50 e-prints to give away, so I tweeted the link that evening, and again the following morning. By lunchtime I heard that they had all gone – within 16 hours of my first tweet, which is fairly amazing in itself. I tweeted about that too, and the lovely Becky Guest from Routledge, who has awesome powers, saw the tweet and decided to make the article open access for the next three months.

One thing Bruce, Stuart and I had been a little apprehensive about was the peer review process, because minor revisions to an article in comic form can mean a major amount of work. This has been discussed quite extensively at the academic sessions. With a text article, if a reviewer points out something the authors have missed, and suggests they add a sentence or two, implementing that is straightforward. With a comic, it might mean adding a new character who would have to be drawn from scratch, or one or more new panels which would affect the layout and page count as well as requiring more time-consuming drawing. So amendments to a comic can be much more complex than amendments to text.

As luck would have it, our reviewers were unanimously positive. Let me share my favourite quote:

“I like how the comic betrays readerly expectations: that is to say that the creators lead you to believe you’re embarking upon a conference review, but then the comic shifts focus and starts reflecting upon the justifications of why comics form is great for capturing/reporting on events (like conferences). The comic has a real sense of fun.”

Regular readers will know I frequently argue for a bigger role for fun in scholarship. It’s lovely to be able to put my money where my mouth is. Not that any actual money was involved in this endeavour – so, as always, thanks to my patrons who support me in producing this kind of work.

Please download, read, and share our article widely.

This blog, and the monthly #CRMethodsChat on Twitter, and my YouTube channel, are funded by my beloved patrons.  It takes me more than one working day per month to post here each week, run the Twitterchat and produce content for YouTube. At the time of writing I’m receiving funding from Patrons of $86 per month. If you think a day of my time is worth more that $86 – you can help!  Ongoing  support would be fantastic but you can also make a one-time donation through the PayPal button on this blog if that works better for you. Support from Patrons and donors also enables me to keep this blog ad-free. If you are not able to support me financially, please consider reviewing any of my books you have read – even a single-line review on Amazon or Goodreads is a huge help – or sharing a link to my work on social media. Thank you!