When An Hour Is Not An Hour

time and moneySometimes academics ask me to come and speak to their students. The conversation often goes like this.

Academic: Hello, please will you come and speak to my students about creative research methods?

Me: I’d be happy to. My minimum charge for work outside my office is a half-day rate.

A: But it’s not half a day, it’s just an hour.

Me: It’s never just an hour, which is why my minimum charge is a half-day. If that’s not acceptable then it’s not going to happen.

A: But we only want you to speak for an hour. In fact maybe only 45 minutes and then some questions.

Me: *deep sigh*

Here’s why an hour is never an hour. For a start, the initial conversation takes time, whether it’s done by email or by phone. Then there are arrangements to make. I have to figure out where the university is and how to get there. If I’m driving, I have to find out where I can park, whether I’ll need to pay for that and if so how much. If I’m going on the train, I have to find out how to get from the station to the university. And then I have to figure out how to find the room. All this requires much trawling through maps and timetables online.

Then there is a bunch of bureaucracy to go through to reach the point where I can get a purchase order so I can invoice. This is different in each university, but generally there is at the very least a form for the academic to fill in. If it’s a university I haven’t worked for before then we’ll both have to fill in forms and there may be much more to do. The academic I’m dealing with may or may not know how the system works, so sometimes I need to coach them through the process. The finance department may try to treat me like a salaried academic by deducting tax at source and demanding original receipts, which requires time spent in argument. Once or twice I’ve met an immovable department and ended up refusing the work because it’s just not worth the end-of-year accounting hassle. With one regular client who I’ve been working with for some years now I have to send an email every time to explain why I can’t send in original receipts (because I am self-employed so I need them for my business accounts, and HMRC trumps a university finance department).

Once I’m sure I’ll get paid, I book any travel tickets. (Incidentally, my half-day minimum is for nearby universities; if I’m going to one where the travelling time is more than a couple of hours, my minimum charge is a full day.) Then I prepare my talk. This requires finding out what kind of people will be there and what the room is like. That last part is because I always want to include some kind of interactive element and there are different options for that depending on how people are seated. Students may be in ranked cinema-style seating in a big lecture hall, theatre-style in a classroom, in a boardroom arrangement around one big table, or cabaret-style in groups around smaller tables. I also need to find out how the academic wants my talk to fit into the students’ learning programme. Once I’m clear about all that, I can plan a talk and prepare some slides.

By this point I’ve already put in a couple of hours of work. There will be more correspondence as time goes by: how many students are expected, where and when I’ll meet the academic, and so on.

Then the day itself arrives. Before I leave, I make sure I have everything I need: maps, change for the car park, a drink and a snack, business cards. Travelling takes up a fair amount of time: at least an hour’s round trip to my nearest university, sometimes much longer. If I’m travelling by train I can use some of the time to work on my laptop (if I can get a seat) or read, but there’s still a chunk of time I can’t use.

I do the talk, take the questions, and inevitably spend more time afterwards talking with students who want to ask me questions individually. I don’t rush this if I can help it, because it’s important to them and one of the best parts for me.

When I get back to base the work is still not finished. I will have promised to email things to various people so I send those off. Then I prepare an invoice and email it to the academic, hoping that I will be paid within a month, though sometimes it takes much longer. (NB: this is not the academic’s fault – universities have the most ridiculously Byzantine, monolithic, labyrinthine, ponderous finance systems.)

In fact this kind of speaking engagement usually takes more time than the half-day or full day I charge for. I’m OK with that but it is never, ever, “just an hour”.

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Book Launch! And Other Events

Research ethics in the real world [FC]I am delighted to have been invited to launch my forthcoming book, Research Ethics in the Real World: Euro-Western and Indigenous Perspectives, at a seminar at City University in London on Thursday 8 Nov. This is part of a seminar series run by NatCen, City University, and the European Social Survey. I’ll be talking about why it is crucial to view research ethics in the context of its links with individual, social, professional, institutional and political ethics. I will explain why I think the Indigenous research paradigm is as important for our world as the Euro-Western research paradigm. I will outline why applying research ethics at all stages of the research process is equally essential for quantitative, qualitative, and mixed-methods researchers.

This was a much more difficult book to write than my book on creative research methods. Since that book came out, I have been asked to do a lot of speaking and teaching on creative methods. For example, I’m running an open course on creative methods in evaluation research for the UK and Ireland Social Research Association in Sheffield on 16 October, and a more academically-oriented version on using creative methods for the ESRC‘s National Centre for Research Methods in Southampton on 21 November. (And one for social work researchers in Birmingham next week, but that’s been fully booked for some time and has a long waiting list.)

If my ethics book has the same effect, I’m not quite sure how I’ll manage the workload. Still, that would be a great problem to have. In the meantime: fancy a free seminar on research ethics? Of course you do! It’s at 5.45 for 6 pm with a wine reception afterwards. I’d love to see some of my blog followers there – if you can make it, please come and introduce yourself.

Independent Research and Creative Methods

This week’s blog is a video. It’s a keynote I gave last month at a doctoral conference at the University of Birmingham. The conference organisers asked me to cover three topics: my career as an independent researcher, creative research methods in practice, and advice for anyone considering becoming an independent researcher.

The video was created and published by the Contemporary Philosophy of Technology research group at the University of Birmingham. You might want to get a cuppa… Enjoy!

Words Will Never Hurt Me?

blog word cloud 7.10.15Last week I was privy to an interesting discussion in a Facebook group. The discussion was on quite a contentious topic, and one person (P1) left a comment saying they hoped those involved would acknowledge that we all have blind spots. A second person (P2) responded saying they wanted to call out the term ‘blind spots’ because it is ableist and comes with negative connotations in implying that people with visual impairment lack wisdom. P1 then disclosed that they themselves had a significant visual impairment, yet had no problem with the use of the term ‘blind spots’, and regarded it as a metaphor from driving rather than a discriminatory term. P1 asked P2 what language P2 would prefer to use, and P2 said ‘ignorance’.

Ignorance denotes a ‘lack of knowledge, education, or awareness’. For sure everyone lacks knowledge, education, or awareness, so in one sense it’s a statement of fact. However, it is also a term I have often heard used as an insult. As ‘blind spot’ is a metaphor, a little distance is introduced which in theory removes heat from the discourse – though evidently not always in practice.

Someone else (P3), who I know quite well in real life, has worked for years in senior roles in two charities for people with visual impairment. I asked P3 about this. P3 said that the beneficiaries of those two charities would have no problem with the term ‘blind spot’. In fact it is a term in common use among those beneficiaries, as it is for others. P3 told me their beneficiaries often use visual terms in speech even if they have no sight at all, saying to each other, for example, ‘Let me show you my new bag,’ or, ‘Have you seen Mary today?’ I have another good friend who has a physical disability such that their legs don’t function and so they use a wheelchair. This friend will cheerfully say to me, ‘Let’s go for a walk,’ or, ‘Shall we wander round to the pub?’ Of course these are not terms with negative connotations, but even so it seems to me that they could be construed as ‘ableist’ by someone with particular sensitivities.

The thing is, we all have sensitivities. Including me. I have grown to hate the current vogue for praising something by saying that whatever-it-is ‘never gets old’. I am getting old, rather faster than I would like, so I much prefer the valuing of maturity. (Especially when it refers to cheese, or wine, or ideally both together.) I also hate the casual ‘hope you’re well’ that seems to be the requisite opening for emails these days, as I live with two disabilities, rarely feel well, and am never going to be fully well again unless medical science really gets its act together. I get really fed up with people using the term ‘manning’ (the stall, the phones, the fort) when there are perfectly good gender-neutral alternatives (staffing, answering, holding). I have tried calling people out about these terms, but learned that it wasn’t worth the effort, and on reflection I think there are more important causes on which to expend my limited energies.

It is quite evident that there is no set of terms that meet with everyone’s approval. When we are able, it makes sense to find out which terms people prefer, and to use those terms where possible. It seems to me that it also makes sense for us to cut each other some slack at times. I am a wordsmith, I care about language, and I try for as much precision and fairness as I can muster from the imprecise raw materials of my craft. I know that the language we use in speech and writing affects the ways in which we and others think. So I do believe it is necessary to be as careful as we can with our words. Yet I also recognise that there are a lot of fights to be fought in this world, and the most important battle is not always over words and phrases.